
Ever booked a hotel or resort and saw "gratuity included" on the bill? It can feel confusing – do you still tip? This guide breaks down what that phrase really means, when you might add extra, and how to keep things smooth with staff.
First off, "gratuity included" means the property has already added a service charge to cover basic staff wages. Most all‑inclusive resorts, cruise ships, and many boutique hotels do this to simplify pricing. The amount is usually a fixed percentage of your bill or a set amount per night. You’ll see it listed on the invoice, often labeled as "service charge" or "gratuity."
If the receipt shows a clear gratuity line, you generally don’t need to tip the same staff again. The charge is meant to compensate housekeeping, bellhops, and sometimes restaurant servers. In most cases, the staff receive that money through payroll, so they’re already being paid for their work.
That said, the included tip might be a minimal amount. If a housekeeper went above and beyond – left extra amenities, cleaned a particularly tough mess, or provided a friendly chat – a small, personalized tip is still appreciated. A few extra coins left on the pillow or a hand‑written note can make the staff feel recognized.
Some situations call for an extra tip, even when gratuity is included. Here are a few common examples:
When you decide to tip extra, cash is still the easiest method. Hand it directly to the staff member, or leave it in a clearly marked envelope. If you prefer card, check if the property’s app or front desk accepts tip additions.
One practical tip: keep a small envelope in your travel wallet. Whenever you get great service, pop a few pounds or dollars in. That way, you’re ready without hunting for loose change.
Remember, the goal of a gratuity is to say thanks. If the hotel already included one, you’re covered for standard service. Use your judgment for anything beyond the ordinary, and you’ll avoid any awkward "did I tip enough?" moments.
Bottom line: "gratuity included" simplifies the bill, but it doesn’t lock you out of showing appreciation. Spot the service charge, gauge the staff’s effort, and tip a little extra when it feels right. You’ll leave a good impression and maybe get a friendly face waiting for you on your next visit.