This Privacy Policy outlines the practices of Loch Ness Retreat regarding the collection, use, and protection of your personal information. Complying with the laws and regulations of the United Kingdom, we ensure your data privacy is maintained to the highest standards. As visitors to our website, your trust is paramount to us, and we are committed to safeguarding your details from unauthorized access or disclosure. Feel free to contact us at [email protected] for any concerns or queries regarding this policy.
Loch Ness Retreat collects various types of information to provide and improve our services to you. This includes information you provide directly, such as your name, email address, and accommodation preferences when making bookings through our website. Additionally, we may collect data through cookies and other tracking technologies that provide insights into how you interact with our site. This information helps us personalize your experience, suggest relevant locations, and understand user behavior to enhance our offerings.
We utilize cookies to optimize your interaction with our website. Cookies are small text files stored on your device, which allow us to remember your preferences, login details, and other functionalities aimed at improving your browsing experience. You can set your browser to refuse cookies, or alert you when cookies are being sent. However, some features of our website might not function properly without cookies. Our commitment includes regularly reviewing our cookie policy to comply with applicable regulations and improve transparency.
Your information is primarily used to process your accommodation bookings and enhance your experience on our website. We may also use the data to communicate with you regarding your bookings, answer your inquiries, provide customer support, and send marketing communications that we think may interest you based on your preferences as permitted by law. Personal data is used to perform analytics, drive website improvement, and ensure the security and reliability of our services.
Loch Ness Retreat respects your privacy and does not sell or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in delivering our services, adhering strictly to this Privacy Policy. Additionally, information may be disclosed if required by law, or in response to valid requests by public authorities, such as ensuring security and compliance with legal obligations.
We adopt robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our infrastructure is designed to maintain the confidentiality and integrity of your information, with regular updates and testing of our security protocols ensuring resilience against breaches. Despite our efforts, no security system is impenetrable, and we cannot guarantee complete security of your information transmitted to our site.
We retain your personal data only for as long as necessary to achieve the purposes outlined in this Privacy Policy, or as required by relevant laws. When your data is no longer required, we adopt measures to securely erase or anonymize it, thereby ensuring it cannot be attributed back to you. Our retention policy is periodically reviewed to comply with regulatory requirements and best practices in data management.
In accordance with the applicable data protection laws, you have the right to access, correct, or delete your personal information. You might also have the right to object to or restrict certain types of data processing, such as receiving marketing communications. For any of these requests, please contact us at [email protected]. We are committed to addressing your inquiries and requests promptly and transparently.
Loch Ness Retreat reserves the right to update this Privacy Policy at any time to reflect changes in our practices, services, or regulatory obligations. We encourage you to review this policy periodically to stay informed about how we protect and use your information. Your continued use of our website following amendments signifies your acceptance of these changes. For major changes, we will provide a clear notice on our homepage or directly communicate with you.